1. Scope of Application and Use
1.4 JustWatch shall be made available "as it is" and "as available" without any warranty whatsoever being provided explicitly or by implication. We expressly refuse to give any representations or warranties, including implied warranties of merchantability, applicability for a specific purpose, availability, safety, ownership or non-infringement of rights.
We do not warrant that JustWatch is free of inaccuracies, faults, bugs or interruptions, or that it is reliable, faultless, complete and otherwise valid. We do not warrant that JustWatch meets the user's requirements, that it will be available without interruption, or that the results of its use will be accurate or reliable, that the quality of the products, services, information or other material received via JustWatch will meet the user's expectations, or that faults regarding JustWatch will be rectified.
Use of JustWatch shall take place at the user's own discretion and his/her own risk. The user shall bear sole responsibility for all damage or loss incurred as a result of his/her use of JustWatch, including damage to his/her system or loss of data.
2. Usage Options
2.1 Users can use JustWatch's offerings without having to create an account. On JustWatch, users can, among other things, discover films and series and obtain information on where these can be legally streamed.
2.2 However, users can also use JustWatch with a free account. To do so, they merely need to register using a Google or Facebook account or an email address. A free account has the advantage that users can create a personal watchlist and access it from any device by logging in. In addition, users with an account can connect to the JustWatch TV app.
2.3 In addition to JustWatch's free core features, users can activate further features as part of a monthly fee-based subscription, called "JustWatch Pro". These include, among other things, a new filter option, the option of hiding viewed titles and "dislikes" and using JustWatch without being disturbed by advertisements. Only sponsored recommendations are still displayed within JustWatch Pro. Activation of the Pro features is optional and can only take place via the mobile JustWatch app as well as via the Website.
3. JustWatch Pro
3.1 JustWatch Pro can be acquired as a monthly subscription. The price for a Pro subscription is displayed within the App or on the Website and includes value-added tax, insofar as applicable.
3.2 A JustWatch Pro subscription can be purchased via the App and on the Website. All paid features are accessible via the mobile App and the Website, and some are also accessible via the TV app, provided the user is logged in with the same account on all devices.
3.3 By subscribing to JustWatch Pro, the user acquires access to enhanced digital features for the duration of the contract or their availability. The user does not acquire any physical goods or any permanent rights to digital content.
3.4 JustWatch may alter or remove digital content and/or features at any time.
3.5 The user may terminate JustWatch Pro at any time by clicking within the mobile App or on the Website and then continue using JustWatch Pro until the end of the month. When the term of a Pro Subscription ends, the JustWatch app reverts back to the regular, free version, and users still keep their free account.
3.6 The term of a subscription shall likewise end if a user's payment has been unsuccessful, or JustWatch decides to discontinue the Pro option with effect from the next possible date.
4. For JustWatch Pro Users - Right to withdraw
When using JustWatch Pro, the user has the right to withdraw from the contract within 14 days of the date of the conclusion of the contract without giving reasons.
If the contract was created via the Apple App Store, the user must contact Apple directly via Apple's Report a Problem site in order to exercise the right to withdraw. Otherwise, the user can inform JustWatch via firstname.lastname@example.org of his/her decision to withdraw from this contract, and contact JustWatch for further details. The information regarding the withdrawal must also include the log-in method used for his/her JustWatch account.
Users can also use the attached specimen withdrawal form, but this is not mandatory.
To adhere to the withdrawal period, the user merely needs to send a notification of the exercise of the right to withdraw before the withdrawal period expires.
Consequences of withdrawal
If users withdraw from this contract, we shall without delay, no later than within fourteen days from the day when we receive notification of the withdrawal of this contract, refund all payments that we have received from the user. Unless otherwise expressly agreed upon with the user, we shall use for this refund the same means of payment that the user used for the original transaction; in no event shall the user be charged any fees for such refund.
Specimen withdrawal Form
If you wish to withdraw from the contract, please fill in and return this form.
Saarbrücker Str. 38
I/we (*) hereby withdraw from the contract entered by me/us (*) concerning the purchase of the following goods (*)/ the provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if the notification is in paper form):
(*) Delete where inapplicable.
End of the withdrawal instructions
5.1 We preclude, insofar as permissible, all liability for indirect or accidental damage or loss, consequential damage or loss, lost profit, quantifiable pecuniary losses that arise from or in connection with the use of JustWatch, regardless of whether such damage or loss is due to breach of contract, breach of warranty or tort (including, but not limited to, negligence and product liability) or to any other financial loss. In this respect, it is irrelevant whether or not the possibility of such damage or loss has been pointed out to the user.
5.2 This limitation of liability shall not apply to wrongful intent or gross negligence or to loss arising from injury to life, limb or health.
5.3 JustWatch may contain links to third-party websites over whose content we have no influence. Therefore, we are also unable to provide any warranty for such external content. The respective provider or operator of the sites shall always be responsible for the content. The sites linked to were checked for possible breaches of the law at the time of the creation of the link, and no unlawful content was detectable.
Without any specific indications of a violation of the law, however, it is unreasonable to expect continual monitoring of the content of the sites linked to. Upon becoming aware of violations of the law, we shall remove such links immediately.
6. Service Content, Software and Copyright
6.3 Where the content on this site has not been created by us, the copyrights of third parties shall be respected. We request that the user inform us accordingly if he/she becomes aware of any copyright infringement. Upon becoming aware of violations of the law on JustWatch, we shall remove such content immediately.
7. Data Privacy
8.2 JustWatch does not participate in an alternative dispute settlement procedure before a consumer dispute resolution entity and is not legally obliged to do so. Users can find the link to the EU's consumer dispute resolution portal here.